{"id":1864,"date":"2022-01-11T16:31:08","date_gmt":"2022-01-11T16:31:08","guid":{"rendered":"https:\/\/support.hubbleconnected.com\/?post_type=ht_kb&p=1864"},"modified":"2022-01-11T16:31:09","modified_gmt":"2022-01-11T16:31:09","slug":"how-can-i-get-a-refund-for-my-hubbleclub-subscription-paid-by-applepay","status":"publish","type":"ht_kb","link":"https:\/\/www.support.hubbleconnected.com\/es\/knowledge-base\/how-can-i-get-a-refund-for-my-hubbleclub-subscription-paid-by-applepay\/","title":{"rendered":"How can I get a refund for my HubbleClub subscription (paid by ApplePay)?"},"content":{"rendered":"

If you paid for HubbleClub Premium subscription by Apple Pay and would like to get a refund, then you need to contact Apple directly with the refund request. Please note that we can not process a refund from our side as Apple maintains a very strict data security policy and does not allow access, manage, cancel, or refund your subscription for you.  <\/p>\n\n\n\n

  1. Sign in to\u00a0<\/a>reportaproblem.apple.com\u00a0<\/a>\u00a0using your\u00a0Apple ID email address,\u00a0NOT<\/strong>\u00a0HubbleClub\u00a0logins.\u00a0<\/li>
  2. Tap or click “I’d like to”, then choose “Request a refund”.\u00a0<\/li>
  3. Choose the reason why you want a refund, then choose Next.<\/li>
  4. Choose the HubbleClub app and press Submit.\u00a0<\/li>
  5. You should\u00a0get the email telling you that the refund\u00a0request is being reviewed.<\/li>
  6. Once the payment is refunded you will get a confirmation email as well.\u00a0<\/li><\/ol>\n\n\n\n

    The payment should be refunded within 5-30 working days.\u00a0If the refund is approved, the funds are applied to the same payment method that you used to pay.
    <\/p>\n\n\n\n

    How to check the status of your refund request:<\/p>\n\n\n\n

    1. Go to<\/a> reportaproblem.apple.com<\/a> and sign in with your Apple ID.<\/li>
    2. Choose Check Status of Claims. If you can’t see Check Status of Claims, you don’t have any pending refund requests.<\/li>
    3. To see the status, tap or click Pending.<\/li><\/ol>","protected":false},"excerpt":{"rendered":"

      If you paid for HubbleClub Premium subscription by Apple Pay and would like to get a refund, then you need to contact Apple directly with the refund request. Please note that we can not process a refund from our side as Apple maintains a very strict data security policy and does not allow access,…<\/p>","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[60],"ht-kb-tag":[],"class_list":["post-1864","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hubbleclub-plans-and-benefits"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/ht-kb\/1864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/comments?post=1864"}],"version-history":[{"count":0,"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/ht-kb\/1864\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/media?parent=1864"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/ht-kb-category?post=1864"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.support.hubbleconnected.com\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=1864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}