{"id":331,"date":"2020-12-28T22:01:40","date_gmt":"2020-12-28T22:01:40","guid":{"rendered":"https:\/\/support.hubbleconnected.com\/?post_type=ht_kb&#038;p=331"},"modified":"2022-05-27T13:33:04","modified_gmt":"2022-05-27T13:33:04","slug":"i-cant-view-my-daily-summary-what-can-be-the-reason","status":"publish","type":"ht_kb","link":"https:\/\/www.support.hubbleconnected.com\/fr\/knowledge-base\/i-cant-view-my-daily-summary-what-can-be-the-reason\/","title":{"rendered":"I can&#8217;t view my video sleep diary. What can be the reason?"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><br>There are several reasons why you may not be able to view your sleep diary:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>You do not use our free trial at the moment or you didn\u2019t subscribe to our Essentials or Select Plan.<br>The video sleep diary is subject to membership to our Essentials (14 days) or Select (30 days) plan. If you subscribed, you automatically get it. There is no need to activate it.\u00a0<\/li><li>Are you on the Free Trial? Then you get your video sleep diary during the days your trial is activated.\u00a0<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Votre vid\u00e9o n'est pas disponible. Cela se produit lorsque:&nbsp;<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">1 - Il n'y a eu aucun \u00e9v\u00e9nement de mouvement ce jour-l\u00e0 et il n'y avait donc pas de vid\u00e9o pour cr\u00e9er une vid\u00e9o de compilation.&nbsp;<br>ii. There were motion events, however, those videos contained very little activity in which case there is no material to create the compilation video either&nbsp;<br>3 - L'enregistrement de vid\u00e9os anim\u00e9es n'est pas activ\u00e9 et l'application g\u00e9n\u00e8re donc des instantan\u00e9s au lieu de vid\u00e9os et, encore une fois, il n'y avait aucune vid\u00e9o pour cr\u00e9er la vid\u00e9o de complication.&nbsp;<br>4 - L'enregistrement vid\u00e9o en mouvement est r\u00e9gl\u00e9 sur la carte SD. Certains mod\u00e8les de cam\u00e9ras vous permettent de d\u00e9finir l'enregistrement sur le Cloud ou sur la carte SD. La vid\u00e9o de compilation est r\u00e9alis\u00e9e uniquement \u00e0 partir de vid\u00e9os enregistr\u00e9es sur le Cloud.&nbsp;<br>5 - Votre cam\u00e9ra a \u00e9t\u00e9 \u00e9teinte ou hors ligne pendant toute la journ\u00e9e.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the first four cases, you will however see the statistics capturing the data on temperature, sound, etc. (unless sound and temperature detection are turned off in the app.)<\/p>","protected":false},"excerpt":{"rendered":"<p>There are several reasons why you may not be able to view your sleep diary: You do not use our free trial at the moment or you didn\u2019t subscribe to our Essentials or Select Plan.The video sleep diary is subject to membership to our Essentials (14 days) or Select (30&#8230;<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[11,8],"ht-kb-tag":[],"class_list":["post-331","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-app-features","ht_kb_category-motion-detection-notifications"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/ht-kb\/331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/comments?post=331"}],"version-history":[{"count":0,"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/ht-kb\/331\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/media?parent=331"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=331"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.support.hubbleconnected.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}