Questions générales

Why SkyVision AI model is so unique?
  • 5” Color Touch Screen with 7 Hrs+ Battery life
  • Revolutionary AI Features: Utilize the latest AI monitoring technology, including Covered Face/Roll Over Alert, Advanced Sleep Analytics, Baby Eye Wellness Tracker, and Precious Baby Moments 
  • Patented Dual Mode Technology for Double Safety and Convenience: Use the large 5-inch touch screen parent unit for easy viewing in non-Wi-Fi mode (perfect for babysitters or grandparents), and simultaneously access the live stream via Wi-Fi mode securely on your smart device using the encrypted HubbleClub app to help prevent hacking 
  • Stay Connected Day or Night: HD Camera offers crystal-clear images of your baby day or night with Infrared Night Vision for exceptional clarity even in the darkest hours 
  • Security is Non-Negotiable: Our secure Hubble cloud and app platform is ISO27001:2013 and ISO27017:2015 certified and GDPR compliant with servers in the United States 
  • A Good Night Sleep for Everyone: Sleep Trainer helps you create personalized bedtime and wake-up routines by using the built-in speaker, preloaded soothing sounds, and 7-color night light to help everyone in the house establish healthy sleep habits and get more sleep 
  • Dual Mounting Options: Install with included crib mount for the optimal view above your baby, or use the Flexible Desk Mount to monitor another location and when your family is on the go 
  • Rest Assured, Baby is Safe: Receive real-time notifications about your baby’s comfort, including abnormal movement, cry detection, and room temperature
What’s included in the box?

The SkyVision AI Pro package includes:

  • 1 baby unit with adjustable crib mount
  • 1 touchscreen parent unit
  • 2 power adapters
  • 1 flexible desk mount
  • Quick Start Guide
How do I power and mount the camera?

Thread the USB cable through the crib mount’s channels, tighten the base nut, and secure it to the crib. The camera supports both adjustable crib and desk mounts.

Can I mount the camera on the wall?  

The camera comes with a flexible desk mount. Here are the steps for fixing the flexible desk mount on the wall: 

  • Mark the position of the screw holes on the wall. 
  • Install wall anchors (not provided) suitable for the wall type and mounting screws if needed. 
  • Fasten the mounting screws (not provided) on the wall. 
  • Position the cable behind the base as shown in the picture before attaching the base on the wall. 
Steps for installation of Crib mount

Ensure the finest viewing experience with the included crib mount featuring a cable management  system. This mount is designed to attach directly to most crib top rails. Follow these instructions to assemble and install the crib mount:

Assembling the Crib Mount – Lower Tube Assembly:

  • Thread the power cord through the lower tube.
  • Loosen the base nut and insert the lower tube’s end into the base, ensuring it is fully seated.
  • Tighten the base nut securely. Refer to Fig. 1 & Fig. 2 for guidance.

Connecting Tubes:

  • Thread the power cord through the connector and plug it into the lower tube until you hear a “Click” sound. Refer to Fig. 3 & Fig. 4.

Middle Tube Assembly:

  • Thread the power cord through the middle tube.
  • Insert the middle tube into the lower tube connector until a “Click” sound confirms the connection. Refer to Fig. 5.
  • Thread the power cord through the connector and insert it into the upper end of the middle tube, securing with a “Click” sound. Refer to Fig. 6.

Elbow Tube and Camera Tube:

  • Thread the power cord through the elbow tube.
  • Insert the elbow tube into the upper tube connector until you hear a “Click” sound. Refer to Fig. 7.
  • Thread the power cord through the camera tube with the power cord slot facing upward.
  • Insert the camera tube into the connector, securing with a “Click” sound. Refer to Fig. 8 & Fig. 9.

Locking the Lid:

  • Place the tab end into the lower open section of the elbow.
  • Rotate the lid down into the elbow tube, pressing until you hear a “Click” to ensure a secure fit. Refer to Fig. 10 & Fig. 11.

Camera Locking:

  • Press the lock nut over the ball and attach the camera to it.
  • Tighten the lock nut securely to hold the camera in place. Refer to Fig. 12 & Fig. 13.

Power Connection:

  • Insert the DC plug into the camera’s power socket. Refer to Fig. 14 & Fig. 15.
  • Any excess cable should be pushed back into the open slot.

Mounting the Crib Mount:

  • Place the crib mount base on the upper rail.
  • Tighten the lock nut to securely mount the crib mount in a straight position. Refer to Fig. 16 & Fig. 17.

Alternate Mounting Method for Wider Crib Widths:

In case your crib’s rail width is too wide to accommodate the crib mount, please follow the alternate mounting method as shown below:

  • Unscrew the lock nut from the base.
  • Place the base in between the rails/bars of the crib from the outside. Your placement must be in such a way that the camera’s field of view completely covers the crib, Refer to Fig. 18.
  • Fasten the lock nut from the inside till it has been secured firmly in place as shown, Refer to Fig. 19 & Fig. 20.

Powering On:

  • Insert the DC plug into the power socket at the bottom of the crib mount. Refer to Fig. 21.
  • Connect the power adaptor to a suitable power outlet.

Cable Management Covers:

Determine the number of cable management sections are needed to cover the cable from the Crib Mount to below the bottom rail.

  • Snap the needed sections together and insert the cable into the center of the cover.
  • Peel the backing tape off the cable covers.
  • Align the flat of the top sections with the bottom of the crib mount and press to rail to secure the sections. Refer to Fig. 22.

IMPORTANT SAFETY NOTES:

WARNING: Choking Hazard – Contains Small Parts. Keep children under 5 away from the installation area.

WARNING: Strangulation Hazard: The cable covers MUST be installed and be even with or extend below the bottom of the crib rails before use.

Setting Up Viewing:

  • Power on the camera unit to view the crib image on the parent unit.
  • Loosen the lock nut, adjust the camera unit, and choose the preferred zoom level on the parent unit (1x, 1.2x, 1.5x, or 2x).
  • Tighten the lock nut securely to maintain the desired view. Refer to Fig. 23. 

WARNING – Choking Hazard:

May contain Small Parts. Parents must exercise caution and keep children under 5 away from the installation.

My baby’s crib’s rail width is too wide and I can’t mount the camera. What should I do?

In case your crib’s rail width is too wide to accommodate the crib mount, please follow the alternate mounting method as shown below:

  • Unscrew the lock nut from the base.
  • Place the base in between the rails/bars of the crib from the outside. Your placement must be in such a way that the camera’s field of view completely covers the crib, Refer to Fig. 18.
  • Fasten the lock nut from the inside till it has been secured firmly in place as shown, Refer to Fig. 19 & Fig. 20.

Powering On:

  • Insert the DC plug into the power socket at the bottom of the crib mount. Refer to Fig. 21.
  • Connect the power adaptor to a suitable power outlet.

Cable Management Covers:

Determine the number of cable management sections are needed to cover the cable from the Crib Mount to below the bottom rail.

  • Snap the needed sections together and insert the cable into the center of the cover.
  • Peel the backing tape off the cable covers.
  • Align the flat of the top sections with the bottom of the crib mount and press to rail to secure the sections. Refer to Fig. 22.

IMPORTANT SAFETY NOTES:

WARNING: Choking Hazard – Contains Small Parts. Keep children under 5 away from the installation area.

WARNING: Strangulation Hazard: The cable covers MUST be installed and be even with or extend below the bottom of the crib rails before use.

Setting Up Viewing:

  • Power on the camera unit to view the crib image on the parent unit.
  • Loosen the lock nut, adjust the camera unit, and choose the preferred zoom level on the parent unit (1x, 1.2x, 1.5x, or 2x).
  • Tighten the lock nut securely to maintain the desired view. Refer to Fig. 23. 

WARNING – Choking Hazard:

May contain Small Parts. Parents must exercise caution and keep children under 5 away from the installation.

How do I register/pair the baby unit with the parent unit? 

The baby unit (camera) is pre-registered to your parent unit. You do not need to register it again unless the baby unit loses its link with the parent unit. To re-register your baby unit, or register a new baby unit, follow the procedure below: 

  1. Swipe up at the screen bottom to pop up the menu bar. Then scroll left/right on the menu bar to see all the options and on the right down corner of the screen there is a camera icon. Tap on the camera icon and then follow the below steps.
  2. Tap + and camera 1, 2, 3, or 4 will pop up. 
  3. Tap 1, 2, 3, or 4 to select the desired camera, the parent unit start to search for a camera unit.  Remarque: camera location in dark grey color cannot be selected for a new registration. 
  4. Press and hold the PAIR button on the underside of the baby unit until the parent unit finds the camera, beeps and PAIR OK appears on the screen. The video from the camera will then appear. 
How long should the battery on the parent unit hold a charge?

The SkyVision AI Pro parent unit should hold the charge between 5-7 hours depending on the usage activity. Please make sure to fully charge the parent unit for 4 hours before using it.

How to activate the power saving mode? 

In order to activate the power saving mode, please follow the steps below:

  1. Tap the screen icon in the menu bar, the screen off timer options are 5 mins, 15 mins or 30 mins. 
  2. Select video off after 5 mins, 15 mins or 30 mins (screen timer active when in battery mode only). 

Remarque: The audio is still on, you can press the power key or touch the screen to resume video feed. 

How does the night vision work? 

The baby unit has infra-red LEDs for picking up clear images in the dark.  

When the built-in light sensor on the front of the unit detects a low level of ambient light, the LEDs will activate automatically and the screen on the parent unit will display in black and white. The moon icon will be displayed at the top of the screen. 

Is it possible to adjust the LCD brightness of the parent unit? 

You can adjust the brightness of the parent unit screen from Level 1 to Level 8.  

  1. Tap the sun icon in the menu bar to adjust brightness. 
  2. Select the desired brightness from level 1 ~ 8. (The default brightness is level 4.) 
How to use the talk back mode? 

In order to activate the talk-back mode, please follow the steps below:

  • Appuyez sur l'icône du microphone dans la barre de menus, Touch to Talk s'affiche à l'écran.
  • Tap the microphone icon to talk to your baby through the baby unit’s speaker. 
  • Appuyez sur l'icône d'arrêt pour arrêter de parler.  

Remarque: vous n'entendrez pas le son de l'unité bébé si le mode de réponse est activé.

Can I view several cameras on the same parent unit?

Yes, you can pair up to 4 cameras to the parent unit and view all cameras on the same screen using a split screen option.

Remarque: you will hear the sound only from the main selected camera and you will need to switch between cameras if you want to hear the sound from another camera.

Comment puis-je lire des enregistrements personnels via l'unité bébé? 

The unit allows playback of your personal audio to soothe your baby. Before playback record a personal audio via HubbleClub by Hubble Connected App:

  1. Appuyez sur l'icône de lecture dans la barre de menu, puis l'option de sélection apparaîtra.  
  2. Appuyez sur l'icône du microphone pour afficher l'enregistrement personnel souhaité. Les noms des enregistrements personnels apparaissent à l'écran. 
  3. Appuyez sur l'enregistrement souhaité pour lire la sélection et apaiser votre bébé. 
How can I access the games and the videos? 

The unit comes packed with entertaining content (videos, picture books games and more):

Tap the Hubble (flower) icon to access Hubble Baby entertaining games and videos. 

What is Hubble AI?

At HubbleClub, we understand the joys and challenges of raising a newborn. That’s why we’re excited to introduce Hubble AI — an intelligent, science-backed solution designed to keep your baby safe, healthy, and happy.

With cutting-edge technology at its core, Hubble AI acts as your virtual guardian, always alert and ready to notify you the moment your little one needs attention.

🌟 What Can Hubble AI Do for You?

1. Covered Face Detection Alerts:
Your baby’s safety is our priority. Hubble AI instantly alerts you if your baby rolls over or has their face covered, helping you act quickly to reduce sleep-related risks.

2. Sleep Insights:
Understand your baby’s sleep like never before. Hubble AI analyzes sleep duration, movements, and positions to give you a detailed view of sleep quality — day and night.

3. Baby Eye Wellness:
Eye care begins early. Hubble AI monitors your baby’s blinking patterns to identify any irregularities and ensure their developing eyes stay healthy.

4. Precious Baby Moments:
Don’t miss a single milestone. Hubble AI uses computer vision to curate adorable clips of special moments from your recordings — perfect for keepsakes and sharing.

5. Cry Detection:
Know when your baby needs you. Real-time cry alerts are sent directly to your phone, so you can respond with comfort and care immediately.

How do the Hubble AI Features work?

You can learn more about the AI features on our Hubble AI guidelines page: https://planfeatures.hubble.in/ai_help.html 

What is ideal baby age to use Hubble AI Features?

It is recommended for a baby for age range from 0-6 months. 

Mis à jour le juillet 7, 2025

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