GENERAL QUESTIONS

Why is AI Vision camera a unique camera?
  • 2K UHD Camera Quality β€“ See every detail in ultra-high resolution.
  • Dual-band support: 2.4 & 5 GHz Wi-Fi for seamless, stable streaming.
  • Digital 6X Zoom β€“ Get closer without compromising clarity.
  • Rollover Detection
  • True-Cry Detection
  • Advanced Sleep Analytics
  • Baby Eye Wellness Reporting
  • All powered by intelligent Hubble AI.
  • Built-in Sleep Training Function
  • Multicolor Night Light and Soothing Nature Sounds
  • Lullabies & Bedside Stories 
  • Personalized sound recordings
  • BabyZone Safety Alerts
  • Motion-triggered video recordings
  • Video history & playback
  • Routine & growth tracking tools
  • Access to an expanding cloud content library (stories, audiobooks & more)
  • Two-Way Communication
  • Sound & Motion Alerts
  • Automatic Infrared Night Vision β€“ Perfect clarity in the dark.
  • Sleek, modern look to blend into any nursery.
  • Flexible Mounting Arm β€“ Multiple viewing angles made easy.
What is included into the box?
Does it have a parent unit/monitor?

No, AI Vision camera is a standalone camera and it does not come with the parent unit. It can be used with the HubbleClub app.

Is this camera safe to use?

Yes, but keep the cord more than 3 feet (1 meter) away from your baby to avoid strangulation hazards. Always use the supplied power adapter and wall wire covers.

Steps for the camera installation:
  • AI Vision Camera features advanced AI prediction algorithms so that unsafe sleep postures like when baby has their face covered face or aren’t on their back, are detected and you are alerted via the HubbleClub app. 
  • For accurate detection and notification of all events, please mount the camera in a bird’s eye view to oversee your baby at about 4 to 5 ft (1.2 to 1.5m) distance for optimal detection like the illustration below.
  • Position the camera hook on the wall according to the expected camera height against the crib mattress.
  • Mark on the wall the two mounting screw holes of the camera hook disc
  • Drill 2 holes with the size suitable for fitting a #6 (4mm) screw drywall anchor
  • Use the #6 (4mm) self-tapping screws and associated drywall anchors to mount the disc on the wall
  • Snap fit the camera hook to the disc by first aligning the UNLOCK marks of both parts.
  • Turn clockwise to lock the hook onto the disc with the LOCK marks aligned.
  • Wind the flexible arm of the camera to the camera hook as below shown and adjust the camera head so that it is pointing to an overhead bird’s eye view of baby’s sleep position that suitably covers the crib.
  • Remove the camera hook from the disc, dress the USB power cable that connected to the power adaptor and the camera unit inside the disc like below:
  • When the camera is securely positioned on the disc, plug the USB-C plug of the USB power cable into the power socket at the rear of the camera unit.

To prevent the power cable from being within reach and being a potential choke hazard for the baby in the crib, it is highly recommended to cover the power cable with the Wall Wire Cover provided – Cover A is for the start and end; Cover B is for the middle sections and Cover C is the right-angled cover for turning the orientation from vertical to horizontal.

  • Clean the wall with a soft cloth or an alcohol wipe before using the adhesive.
  • Remove the clear film from the double adhesive behind each of the wall wire covers as below shown.
  • Start with wall wire cover A below the camera to cover the power cable then press the cover to stick to the wall.
  • Snap fit the wall wire cover B immediate after the cover A. Then press to stick to the wall
  • Repeat snapping the wall wire cover B.
  • Repeat the steps until the cable is entirely covered by the wall wire covers as shown below:
  • Insert the USB-A (bigger end) plug of the USB power cable into the USB charger.
  • Connect the USB charger to the electrical outlet.

The flexible arm of the camera allows you to twist it to a circular ring base that can be used for desktop mounting and mounting across a variety of surfaces. Please note to press the base ring flat for optimal stability. Make sure the camera head is positioned as close to the center of the base ring as possible. Please see below for some examples of this:

The disc of the camera hook base can be separated as a desktop stabilizer. You can wind the camera flexible arm around it and snap part of the arm in the disc notch to hold it firmly. Please see below for some application examples:

What are the steps to reset the camera?

To reset your AI Vision camera, please follow the steps below:

  • Turn off the camera
  • Press and hold the pair button. Keep holding the pair button and turn on the power.
  • Keep the pair button hold for 20 seconds or hear a confirmation beep.
  • Leave the camera for 1-2 minutes to complete the reset then re-register again.
Where should I mount the camera for best results?

Mount it in a bird’s-eye view position about 4–5 feet above the crib, facing straight down for the most accurate AI monitoring.

Can I use it on a table instead of mounting?

Yes, the flexible arm can be coiled into a ring base for desktop use. Just make sure it’s stable and provides a clear overhead view.

What’s unique about the AI detection?

It monitors:

  • Unsafe sleep postures (e.g. baby not on their back)
  • Partial face covering
  • True cry detection
  • Eye wellness (blink monitoring)
  • Movement & rollover alerts
  • Sleep quality analytics

All alerts are sent to your phone and logged in the app. You can check more detailed info at https://www.support.hubbleconnected.com/knowledge-base/hubble-ai-features/

Actualizado en julio 8, 2025

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